FAQs

About

What/When/Where is ValeFest? ValeFest is a charity music festival run by students at the University of Birmingham on the Vale Student Village. This year ValeFest 2018 will be on Saturday 2nd June!

Where does the money raised go? As a non-for-profit student organisation, 70% of all the proceeds is donated to our chosen charities, which change each year. Each year the Vale Festival organising committee invite charities, students and committee members to pitch charitable causes deemed worthy of support. The causes pitched are then put to discussion, and once a cause has been chosen the committee will choose a number of charities to support. This year, we are proud to be supporting Sifa Fireside and ShelterBox.

General Info

What are the festival timings? The site opens to the public at 12:00pm. and live music continues until 10:30pm. All guests must be off the main festival site by 22:30 after the headline act has finished. The Wristband Exchange at both the Main Entrance (the bridge across the Vale Lake) and the Guest List entrance will close promptly at 21:00.

Can I come if I am not a student at the University of Birmingham? Absolutely! Although the festival is run by students, it is very much a community event and we welcome members of the public of all ages and occupations to attend.

What happens if it rains? ValeFest is an all-weather event like all other festivals. While we hope for good weather, we advise you to dress appropriately.

Is there camping available? Unfortunately as we are a 1 day event we do not offer camping

Can I bring food and drink in? Where can I buy food? There is also a selection of quality food stalls and beer tents on site and Costcutter, the Melt, Infusion, Hungry Duck and JC’s will be open as normal on The Vale Village.

We do allow people to bring in their own food, and drinks (including alcohol, of a sensible amount) as long as they are not in a glass bottle. Any drinks in a glass bottle will have to be transferred to plastic cups before entering the festival. There will also be a bar on site selling a wide selection of soft and alcoholic beverages.

What provisions do you have for disabled access? ValeFest is currently working towards the Bronze award with Attitude is Everything and our overarching aim is to continue to make our site and festival as accessible as possible. Please have a look at our accessibility page here. If this page doesn’t answer your question, please don’t hesitate to contact us.

Are children/dogs allowed? Children are welcome, and those 12 and under go free when accompanied by a ticketholder aged 18 or over. Children aged 13 to 16 must also be accompanied by a ticketholder over 18 at all times, and additionally require a ticket. Dogs are allowed but they must be kept on a lead at all times and owners are responsible for picking up foul.

I’m a student at the University of Birmingham, can I get involved? Of course! Message our Facebook for more details, but generally we meet in the Murray Learning Centre every Wednesday at 6PM.

Will I need cash on the day? Yes, you will need cash for all of our stalls and food vendors.

Are there any cash machines on site? We do not have any cash machines within the festival. However, there is a single cash machine in the Shackleton building reception adjacent to the festival site. Note: this machine is very popular on the day of the festival, so we recommend drawing out cash before the day of the festival.

Will I be searched on entry? Yes, in order to keep everyone safe all bags will be searched on entry. Please check our list of prohibited items before coming to site (this includes, but not limited to, glass bottles).

Can I leave the festival and re-enter later? Yes, once you have your wristband you are able to leave the festival site and re-enter until 9pm. There will be strictly no re-entry after 9pm to the outdoor. However, you will be able to enter the afterparty at the Duck and Scholar from 10:30pm.

What time does the festival end at? All outdoor music ends at 10:30pm but from 10:30pm to 2am the afterparty will be taking place in the Duck and Scholar featuring some great DJ sets.

Can I go to the afterparty without buying a festival ticket? Unfortunately only people with a ValeFest 2018 wristband will be admitted to the afterparty.

Where does the money raised go to? As a non-for-profit student organisation, over 70% of ticket sales and 100% of merchandise profits are donated to our chosen charities, which change each year. Each year the ValeFest organising committee invite charities, students and committee members to pitch charitable causes deemed worthy of support. The causes pitched are then put to discussion, and once a cause has been chosen the committee will choose a number of charities to support. This year, we are proud to be supporting Sifa Fireside and ShelterBox.

Tickets

When and how can I buy tickets? Tickets are up! Go up to the top and click on the Tickets link! Be advised there are separate tickets for Halls of Residence, so click on the right one.

Where and when can I collect my wristband and pre-ordered merchandise? There will be several wristband/ merch collection slots, at the Guild of Students and in the Shackleton Hub at the Vale, in the weeks running up to the festival. Dates can be found on our Tickets page.

Please bring your student ID and your eticket (QR code), or your paper ticket.

You will also be able to collect your wristband at our Box Office on the day of the festival (or at Artist Liason through Shackleton for Guest List tickets), although this is not advised, as there have been very long queues in previous years. Merchandise can be picked up from our merchandise stall.

Can I buy a ticket on the day? Yes, subject to availability tickets can be bought from our Box Office on the day of the festival. However, these will priced higher than buying in advance.

Can we volunteer on the day? We always appreciate the help of stewards on the day! If you work a hour and a half shift, you will get a half price ticket, and if you work three hours you get your ticket completely free! Register your interest completing our stewarding form!

Will I be able to buy merchandise on the day? Yes, this year we will also be selling our official ValeFest merchandise and band’s merchandise at our merchandise stall.

I have a disability and need to bring my helper along, do they have to buy a ticket? Your helper will be able to claim for a free ticket, just email you & your helper’s details to valefestival@guild.bham.ac.uk and we’ll get in touch!

Rules

“Event” and “ValeFest” refers to ValeFest 2018 “Vale Festival” refers to the organising committee of students “Site” refers to the area where ValeFest is held bound by fencing. “Management” refers to Vale Festival, site security and management at The Vale Village. “Wristband” refers to the wristband used to attend ValeFest, and “You” refers to the holder of the Wristband and “Your” shall be read accordingly.

  1. These Rules apply to any person at the Event.
  2. ValeFest is also subject to Guild of Students’ Terms & Conditions, which can be found here.
  3. Tickets are not refundable under any circumstances other than cancellation of the event or unless the event is moved to another date which prohibits you from attending. In this instance the full value of the ticket less any booking fees and postage/credit card charges will be refunded.
  4. All tickets can only be collected/redeemed by the purchaser with proof of identification.
  5. You must retain and wear your Wristband at all times inside the festival. It will not be replaced under any circumstance, and anyone seen without one will be asked to leave the festival. Duplicate wristbands will not be issued for lost or stolen wristbands.
  6. Entry to ValeFest is only permitted with a Wristband. Damaged or tampered wristbands are invalid.
  7. You may collect your Wristband in the week prior to ValeFest or on entry, which must not be removed until departure.
  8. Failure to show an intact Wristband on request will result in entry being refused and may result in you being asked to leave the Event.
  9. Wristbands are only valid if purchased from the Guild of Students. Wristbands purchased from unauthorised sources will be rendered invalid and refused admission.
  10. If you are in need of medical attention and treatment, St. Johns Ambulance will be onsite and Management will be able to advise further. Management may keep a record of your personal details, any accident suffered and treatment provided to you.
  11. Please respect the local residents when travelling to and from the Event and keep noise to a minimum.
  12. Damage or destruction to the site and structures, including but not limited to fires and graffiti, will result in removal from the Event with charges for criminal damage.
  13. Anti-social behaviour will not be tolerated and may result in removal from the Event.
  14. Vale Festival reserve the right to: (a) refuse admission in any circumstances (b) evict any person breaching the terms and conditions of entry, committing a criminal offence, behaving in a disorderly manner or in a way that has an adverse effect on public safety, or behaving in an anti-social manner or in a way that causes a public nuisance. (c) evict all members of any group of persons where that group is behaving in a persistent anti-social manner.

    If you do not leave at our request, security will be asked to escort you from the site, and if deemed necessary, the police will be contacted.

  15. Admission is at your own risk. Vale Festival is unable to accept any liability for personal or property damages, losses (including surrendered items) or injuries sustained – other than caused as a result of our negligence.
  16. You give your express consent to your likeness to be included for no fee within any audio or visual recording at ValeFest to be used in any media for any purpose at any time. This includes filming by the police or security staff which may be carried out for the security of customers and/or the prevention of crime.
  17. Children under 16 must be accompanied by an adult over 18 at all times.
  18. It is illegal for an over 18 to purchase alcohol on the behalf of under 18s.
  19. You and your possessions may be searched before entering and during the Event. Security reserves the right to search any persons they believe to be breaking these rules. If illegal substances are found, you may be prosecuted.
  20. Management may confiscate any item that is deemed illegal or unsuitable. This includes, without limitation, illegal or intoxicating substances including; psychoactive substances, nitrous oxide (NOS/laughing gas) and unidentifiable substances.
  21. If anyone is found in the possession of drugs or other psychoactive substances you will be treated as in possession of illegal drugs and may be arrested or refused entry to the Event, and dealt with in accordance to University policy.
  22. Any person carrying illegal items or carrying out illegal activity will be given to the Police and refused entry.
  23. Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to any other person, must be surrendered to staff upon entrance.
  24. Anyone resisting the surrender of disallowed items or disregarding these conditions will face eviction.
  25. If removed from site for any reason by Management, there is no obligation on Vale Festival to refund any monies paid.
  26. Flares, and smoke devices are not permitted. Anyone in possession of these devices will be passed to the Police.
  27. E-Cigarettes and cigarettes are not allowed within tents. Smoking is not permitted in these spaces.
  28. Glass containers are not allowed on site.